Can I Request a Refund?

Refund eligibility depends on the reason for the refund and the rules set by each parking operator. Here’s how we can assist:

Refund Options

• Process the Refund: In some cases, we may be able to process the refund directly.
• Contact the Parking Operator on Your Behalf: We may reach out to the parking operator to discuss your request.
• Provide Contact Information: If necessary, we can give you the details to contact the parking operator directly for further assistance.

How to Request a Refund

1. Log in to your account and submit a refund request.
2. Alternatively, if available, start a Live Chat to speak with an agent for support.

Note: RingGo serves solely as an automated payment service. All funds are transferred directly to the parking operator’s account. We act as a payment facilitator between you, the motorist, and the parking operator for parking services.