How Do I Get my VAT Receipt?

You can access your VAT receipts both through the RingGo app and online.

Via the RingGo App:

1. Login to your RingGo account.
2. Go to your Account section.
3. Select Receipts to view your parking transactions.
4. Choose the relevant transaction to download the VAT receipt.

Online:

1. Log in to your RingGo account here.
2. Click on ‘Booking History’ on the left-hand side of the screen.
3. You'll see a list of parking sessions you’ve paid for, sorted by date.
4. If you need to access receipts from previous months, use the calendar tool to select the appropriate month.
5. Find the transaction for which you need the VAT receipt.
6. If it’s your first time requesting a VAT receipt, you’ll need to enter a home or work address for VAT purposes.
7. To receive the receipt, click the envelope icon to email it or the notepad icon to download it.

Note: VAT receipts are not automatically emailed with your booking, so you’ll need to request them manually.