My Receipts are Missing in the App

If you're unable to find your receipts in the RingGo app, it's likely because the app only stores a limited number of recent transactions. To retrieve older receipts, please follow these steps:

1. Log in to your RingGo account online here.
2. Go to ‘Booking History’ on the left-hand side of your screen.
3. Use the calendar tool to select the relevant month and view older receipts.
4. Locate and download or email the receipt you need.

This will allow you to access receipts beyond those stored in the app. If you have any questions or need further help, please reach out to our support team via Live Chat.