How Do I Cancel My Permit?

To cancel your permit, the process depends on the specific council or permit type. Some councils allow you to cancel directly through your RingGo account, while others may require you to contact the council directly.

If self-service cancellation is available:

1. Log in to your account here.
2. Locate your active permit under permit applications.
3. Click "Cancel."

If a refund is due, it will be processed automatically on a pro-rata basis.

For permits that cannot be cancelled through self-service, please contact the council directly for assistance.