What to Do If You Can't Access Your Account Due to a Changed Mobile Number or Email

If you’ve changed your mobile number or email address from those previously registered, don’t worry—you can still access your account by resetting your password with the information that is still correct.

What to Do Next

1. Reset Your Password:
   Follow the reset password process using the mobile number or email address that is still correct.
   
   

2. Update Your Information:
   Once you’ve reset your password and logged in, you can update your incorrect details:

   • On the Website: Go to 'Profile' to update your information.
   • On the App: Head to 'Account' to make any necessary changes.

If you have any issues or need further assistance, please reach out to us via Live Chat or click here to submit a request.